Privacy policy

REFUND & RETURN POLICY
Last updated: August 30, 2026

Every Game Day Tees Co product is made to order — your mascot gets printed or stitched after you click buy. That's how we keep 30 towns of original art in stock without a warehouse full of guesses. It also shapes how returns work. Here's the deal, in plain English.

IF WE GOT IT WRONG, WE FIX IT — FREE
If your order arrives damaged, defective, misprinted, or you received the wrong item or size than what you ordered, we'll send a replacement or refund you in full — your choice. Just email hey@gamedaytees.co within 30 days of delivery with your order number and a photo of the issue. No need to ship anything back.

SIZE EXCHANGES
Ordered the wrong size? We'll exchange unworn, unwashed apparel with tags attached within 30 days of delivery. Email us with your order number and the size you need. You cover return shipping to us; we cover shipping the new size to you. Once we receive and inspect the original, the replacement goes into production.

RETURNS FOR REFUND
Because items are made just for you, we don't accept returns for change of mind. If you're truly unhappy with something, email us anyway — we'd rather talk it through than have you stuck with a shirt you don't love.

FINAL SALE ITEMS
For hygiene reasons, underwear and socks can't be returned or exchanged unless they arrive damaged or defective. Stickers and any items marked "final sale" are also non-returnable.

LOST OR STOLEN PACKAGES
If tracking shows your package was delivered but you can't find it, check with neighbors and your building's mailroom, then contact the carrier. If it's still missing after 3 business days, email us and we'll help sort it out. We're not responsible for packages delivered to an incorrect address provided at checkout.

CANCELLATIONS
Orders go into production quickly. Email us as soon as possible if you need to cancel or change an order — if it hasn't entered production yet, we'll take care of it. Once production starts, we can't cancel or modify the order.

HOW REFUNDS WORK
Approved refunds go back to your original payment method within 5–10 business days of approval, depending on your bank. Original shipping charges are refunded only when the return is due to our error.

HOW TO REACH US
hey@gamedaytees.co — include your order number and photos if relevant. We answer within 1–2 business days, usually faster.